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Lunch and Learn: Reframing Visitor Service Through Employee Experience

August 6, 2026 12:00 PM - 1:00 PM (PDT)

Description

What if the key to better visitor service is a better employee experience? In this session, three museums share how they’re building stronger internal cultures through real successes, missteps, and practical strategies to create more engaged teams and improve guest interactions.

Session Speakers
Christie Dentry, Director of Engagement, Utility Exploration Center
Meghan Toland, Deputy Director, Sacramento Children's Museum
Carly Starr, Special Projects Manager, California State Railroad Museum Foundation


Location

These sessions will be held via Zoom. Participants will receive Zoom links as we get closer to the event.

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Contact Information

California Association of Museums
Name: Tiona Lyons-King
Email: engagement@calmuseums.org
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